Our performance

At Sage Homes, we believe in being open and transparent. We want all our customers to easily understand how our business is doing.

That’s why we’ve shared all our reports below, so you can see our progress and performance at a glance.

Performance reports

Our Board regularly review whether we are delivering Value for Money. We publish this information in our Annual Report and Financial Statements (below).

Our Gender Pay Gap (GPG) report shows the percentage differences in earnings, hiring and promotion rates and pay gradings of men and women in our workforce.

Each year, we run a survey to check how happy you are with our services and share these results:

Value for Money reports for 2020 to 2024 are contained within the Annual Reports for Sage Homes RP Limited and Sage Rented Limited:

In December 2019, Sage Homes became an investment partner of Homes England, enabling us to deliver affordable homes with the assistance of grant-funding. On a quarterly basis, we publish a list of all expenditure exceeding £500 incurred in delivering Homes England grant-funded homes. This will include all works payments and other spend incurred, save for any payments which may reveal personal details about an individual, including payments made to staff or residents.

Download Social Bond Frameworks below:

Download Second-Party Opinions below:

TSMs (Tenant Satisfaction Measures)

Each year, we run a survey to check how happy you are with our services, we share our results on these five required areas: 

  • Property Repairs and Maintenance
  • Building Safety
  • Customer Engagement and Communication
  • Effective Handling of Complaints
  • Responsible Neighbourhood Management
Learn more

Our Inspection Ratings

Sage Homes consists of several registered providers, each inspected individually by the Regulator of Social Housing. At our inspection on 30 July 2025, both of our qualifying registered providers received a G1/V2 rating. You can read the full judgement on the Regulator of Social Housing’s website here: